So my problem started after swapping my consumables for the 1st time. I had so little time on it; it has taken this long to get there. I really used the factory pcs, lol there was no tip insert left.
SO I swapped out consumables with ones I got online. Didn’t fix problem of lost arc
After speaking with George several times and speaking with Razorweld, I got Hypertherm pn’s and went to local Airgas and got some electrodes and caps.
And had this issue pop back up. No clearance in my torch head. With consumables online and from Airgas.
I made this video to show razorweld what was going on and if they had any ideas.
After watching the video and trying several combos in there shop they are sending me a replacement torch (they have shipped over 5000 units this year alone w/o an issue) I don’t think I messed anything up taking it apart since it is only 4 pcs
Now on that note, I have been in the tool and die/machine shop for 26+ years and have done everything from mills/lathes/wire edms, grinding, sawing, purchasing etc. I am now the QC manager and I have to issue the occasional rma for 1 or 2 parts on 300/600/1000 pc runs. So it is possible for a pc to be out of spec and or tolerances stack up
Razorweld, especially Mike has been 100% straight up awesome with me in all directions
this is taking with customer service.
Will keep everyone posted