I just got a crossfire pro. I downloaded fire control, when i open the icon i get an error “child process exited code 1.” Cant figure it out. Brand new dell 3535 with windows 11. Any help would be greatly appreciated. Thanks in advance
Welcome to the forum.
It is a known issue:
Hey everyone,
TL;DR - if the computer you use to run FireControl is equipped with a processor that has a model designation that ends with “U”, I strongly advise that you disable automatic Windows updates. Be aware that disabling Windows updates may cause you to miss out on important security updates, so exercise caution while online.
Since October of last year, we’ve been receiving reports of FireControl crashing on startup accompanied with a Windows dialog box reading “Child process exited wi…
This one gives you strategy to reinstall:
Hey Carl,
Check out this thread regarding the same Child Processes error that you’re getting:
In short, a “child process error” occurs when a subprocess created by a program (the “parent process”) runs into a problem that prevents it from completing its task. We’ve become aware of a rare issue with a recent Windows update that can cause this error when trying to run FireControl; it seems the update affected how the computer handles power efficiency, as it seems to have affected specifically …
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I had same issue and had to read through some of the links posted above to find out if you download the compatible version it should work for you.
This one should work
FireControl 21.1.5-compatibility
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Thanks for the help, got it working.
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