But you did reply to him
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Just a blanket statement 
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I am emotionless lol. ask the wife. and while this is a garage machine, mine has paid for its self 2x. its been a great machine. but i also know i am buying a first gen brand new product and shit happens. I just killed a y axis motor. but eh, quick email and i have a new one coming. Should have ordered two since they are cheap and i dont like having it down. but it goes for my buddy’s haas, except when his goes down it costs thousands lol
also as for the roadmap, yes, we make promises and as the market changes so does the roadmap. and for software, hell i see changes to the roadmap in weeks sometimes, ever changing market demands it. does it suck for some, sure, but the company has a vision and thats what it is. it would be cool to see them post the roadmap and aprox dates so we could see things changing but most company’s dont do that.
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My company doesn’t. The roadmap is stuff we think we may do and possibly sort of when. But it’s not committed. We only commit 1 qtr at a time which is the length of our dev cycle. Anything past that on the roadmap is up for removal or rescheduling based on changing market or priorities. Also, customer support issues (bug fixes, paid enhancements, etc) can override roadmap as well.
We don’t publish the roadmap because every customer treats them as locked in stone take it to the bank commitments no matter how much we explain they’re not. So we learned our lesson and don’t publish them. If the software doesn’t do something they need as it comes off the truck (or if we separately contract to deliver) we tell them they ought to buy something else. That will likely also come with some level of mismatch between what’s available out of the box and what the customer wants, so they’ll either keep looking for perfect or determine what features are real needs vs wants in disguise.
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Curious if there’s an update on how the software team is working out. It seemed pretty optimistic back when these posts were made, but we’re going on 14+ weeks and haven’t heard much of anything. Hopefully some progress has been made on the wish lists and bug fixes people have asked about.
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They’ve done such a wonderful job of keeping us updated.
…but at least I’m getting inundated with ads for the new press brake, so we know they are working on, something.
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How is the software stuff coming along? Will there be any updates this quarter?
Was looking at a MR1, after reading this thread, no way I am investing in it. Glad you are all here and I am sorry you are not getting what you need.
Same here, feel like I dodged a bullet honestly. To come out and say in April 2024 that their team is “focused on making smaller, but more frequent software releases”, then make zero releases with no communication of any real substance for 11 months…major red flag. They are very clearly only focused on developing new machines, not continuing to improve the ones they’ve already sold.
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The product itself is good. About what you would expect for a hobby “kit” machine.
LS’s biggest problem is and always will be communication. They have earned a “sketchy Kickstarter” reputation from that, which isnt accurate, but it is what it is.
Like most companies they are wrapped up in their products and cant wrap their minds around the fact that the product alone is only half of the interaction the buying public has with them. The rest is right here, or facebook, or through the site, etc…
The engineering is mostly sound, the product has good value. The reputation is in rough shape, though. I hope they can figure out that communication will sell more product than any single feature they are working on right now.
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lol, have had mine 2 years now and its been awesome,
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Me too, my MR1 works excellent.
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Mine works very well. For the price I paid, I feel like the value is definitely there. I dont think you can get a better 3 axis mill for less than 10 grand, period.
I had quite a few QC issues with mine, but those were not anything I wasnt really expecting. The reason being that I know they subcontract out alot of the parts and some problems simply wont show until its assembled. While it would be nicer if these things never happened, its just a fact of life when you have a kit as large as this. They replaced the parts that were bad quickly and they were helpful. So value and customer service get an A+.
Their reputation is slowly getting dragged through the mud, though. When these problems come up on the message boards and people ask questions, its just radio silence. I get it – no one wants to deal with a bunch of crying on a message board, but its part of the business. Every complaint (justified or otherwise} that goes unanswered becomes solidified as a “known issue” in the eyes of a potential buyer or someone who is new to the product.
Look at the software thing. I wouldnt be overly upset if they came on here and said “no more software updates, we are done with it”. After all, I never expected much more than an occasional bug fix anyway. But they did say that they would be making small, incremental updates as time and resources permitted. I would assume they have had neither the time nor the resources. But, that would be a guess. It shouldnt have to be a guess. 30 minutes of Daniel’s or Jake’s time on this message board every two months would give a huge boost in product confidence. As it stands right now, it looks like the product has moved to the “legacy” phase and future support will not be forthcoming. I dont quite believe that is the case, but its the image that is being presented.
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To anyone here in the near-term future.
The machine does the thing. It does it pretty well. The software is clean, reasonably stable, but not “feature rich”. In the year 2025, I prefer doing everything in Fusion rather than at the CNC controller anyways. There was an update about a year ago that makes the SW pseudo-feature complete (yes, you have to send the machine to the front with a button to change tools, yes you have to manually jog it to probe where you want, yes, there are all kinds of quality of life things that would be nice to have so that you can pay less attention when you are attending the machine, but it’s technically all there to make REAL parts in low to medium volumes).
I’m pretty bummed that the new product development team has clearly moved on, but they are still selling and providing support for the product and it still does the thing. At this point, as long as they don’t kill the product and/or end replacement parts, I’m not really bothered. (It would just be nice to not be lied to about the roadmap)
I think most people looking to buy this class of machine aren’t full-time professional machinists or are just starting out. I think this is still a great machine for that audience, as is, TODAY.
If you are a full-time machinist and need the capacity, capability, and support of a full size VMC, your HAAS is waiting… run to her.
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Sure, the MR-1 isn’t perfect, but it punches well above its price point. I run my MR-1 constantly and have worn out my fair share of components. Langmuir’s support has been extremely responsive and quick to get me the replacement parts needed to keep my machine up and running.
Wishlist Items:
- I wish I didn’t have to manually close the window that pops up when my program is complete. The confirmation button is so small that I miss it 9 times out of 10. While it’s nice to know why the machine isn’t running when I walk up to it, it would be great if tapping anywhere on the screen would dismiss the message. Either that or just make the button way bigger!
- I wish the touch probe had repeatability of ±0.0005" instead of ±0.005". I have version two and no measurable runout, yet I can’t always rely on it for absolute accuracy. It consistently gets me within 0.007", but if I need to hit 0.001" or better, I use an edge finder.
Some More Ambitious Wishes:
- A 12,000 RPM direct-drive BT30 spindle with a tool change button and the ability to store tool offsets—this would be a total game-changer for me.
- Covers for the rails and screws. I know space makes this a challenge, but I’m working on a set for myself. I know a lot of people would appreciate this feature.
- An “Advanced Mode” that removes all the “Are you sure?” popups. I’d love to take off the training wheels and skip all the extra confirmation steps.
- Allow full-speed Z-axis moves at 100 IPM. I’m not sure if this would require a ballscrew or a bigger Z-axis motor, but it would be a huge improvement.
Overall, I love my MR-1. It has been a massive game-changer for my small business. Hats off to all the hardworking people at Langmuir Systems—your machine has truly changed my life for the better!
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That is a simple but great suggestion.
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I would pay good money for Y axis rail covers to avoid all the fiddly BS of designing my own. X axis would be nice, but not nearly as important to me as the Y axis.
Also, i second the request for fewer warnings / bigger acknowledgement boxes.
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or maybe hitting the cycle start button would just auto clear that message. I can see them adding the touch anywhere to clear feature and I still have to touch the cycle start after that. haha.
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With my tremor, I would clear the message before the system has a chance to display it! 
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Another month of radio silence on Cut Control updates…
Don’t get me wrong, my machine runs fine, I just wish they’d deliver on what they said. Or at the very least give us an update on how things are coming along after telling us we would see more frequent updates.