Pierces then stops

I have the Crossfire Pro with an Everlast 52i. I have not set any THC up yet because I wanted to make sure it worked without it. The torch will manually fire through fire control, start and stop through fire control as well. It will perform a dry run just fine too. Whenever I try to run a program the torch will pierce but then quit and the machine stops moving. I manually fired the torch through fire control and jog the machine and it works fine. I generated a straight line program also and it just pierces and stops. It shows the program is still running but there is no movement or fire after it pierces. I am getting no error messages.

I have the torch control wired into wires 1 and 2, start and stop in the cnc port.
Ground is on workpiece.
Air supply is good while torch is cutting.

Any help would be appreciated, it may just be something simple but I can not figure it out. The wiring seems fine since the torch will start and stop through fire control manually.

I just want to clarify:

If you make a straight line setup in fire control, the torch touches down, then pierces, the torch then turns off and doesn’t move but in fire control it shows the program running and finishing successfully?

After the pierce does the torch drop further to cut height or does it stay at pierce height?

It drops from pierce height to cut height but then stops. It doesn’t move after that. In fire control it says program is running but it’s not moving on the screen and the table isn’t moving. The program never finishes

Sound may like electro magnetic interference.

Are you using a laptop? Can you unplug during the cut to test?

Bad usb port?

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Was there ever a solution found for this? My machine was doing fine. Now its doing this. It fires fine, through fire control and manually. If I run any sort of program it will just pierce then everything stops. No error code and fire control still says “running”

Sounds like emi. Fire control unresponsive?

Are you running a laptop while charging?

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I followed the THC trouble shoot workflow chart to testing the THC chip on the board 4.0v on the REM-GRD pins. My curious mind hit the button and the live voltage reading said 0v. Ran a test cut and all systems are go. The button on THC chip must be a rest button? But what caused the issue in the first place?

Don’t think it is a reset. Probably wasn’t seated good

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