Thanks but I am not in a earn the respect horse race. Please read.
Thanks. They did respond quickly and shipped the part.
Not the same.
Ok have fun cutting!
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I am sorry you took Jim’s comment so harshly. Those of us that frequent this forum are not apologists for Langmuir but neither do we find it helpful to make gross generalizations like “Not a great start Langmuir.” We are not paid to help people and all of us spend the time because we were in the newbie shoes and remember what it was like.
We have a dozen examples of people nitpick and eventually say they wasted their time with the machine, Langmuir and the forum. Jim has been here longer than 99% of us and has been a very valuable asset. Some of your comments make me think that you may also become a valuable asset.
All I am saying is that perhaps Jim came on a little strong but he was reacting to your comment. Perhaps we can all move forward and think the best of each other.
That is my speech for the day…my daughter decided she did not want to hear it. 
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It’s not the comment so much as the insight it reveals into a thought process.
I’ve spent 40 years in tech and troubleshooting is really the major portion of getting something new to work, Apple & “it just works” notwithstanding. If an employee or student’s first reaction is “they effed me up”, then I know they’re going to waste huge amounts of their time (or the company’s or the class’) because most times it’s not someone else’s fault something went wrong and by defaulting to chasing down that road is going to waste time more often than not.
It doesn’t matter if they’re right on occasion, that’s just delaying the learning process that needs to happen. Stepping back and looking at the problem without preconceived notions of whose fault it is leads to solutions far quicker. The old-timer “helpers” here have lost count of the number of times someone comes in here in high dudgeon about how LS effed up and two weeks and a hundred posts later it turns out to have been self-inflicted.
The trouble with all the cool affordable maker tools is many buyers expect the Apple experience and don’t understand that while they may not need to spend 10,000 hours to master their tools, it’s certainly going to still be thousands. These things ain’t Cricut machines 
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I think the problem with some of the comments including yours is going to judgement straight but unfortunately that is a common problem these days. Sitting behind a keyboard and typing.
This has nothing to do with learning or Apple or anything else. I paid for a machine and I expect them to send the parts. They don’t send me a part that I need to proceed to assemble the machine. I am not sure what you are referring to when you say things like ‘bail out now’. I dont know you, you dont know me. I really dont care if you have 40 years of experience in anything as much as you don’t care that I am a physicist and an engineer.
This is the kind of behavior where people tend to go straight to judging people and somehow feel like the other person is not as smart as they are. If I was here long enough and someone posted something like what I posted I would say too bad hope langmuir fixes it soon instead of the blaberring nonsense with an end note- bail out now. Or I could simply scroll away. I mean who do we think we are and how we treat other people matters.
In conclusion, we need to stop being judgmental and be more respectful and candid in our behavior.
Thank you!
I did not take the comment harshly. I took it for what it is. A comment that is not required or relevant.
Did you literally ask others not to judge you right after you casted your own judgement multiple times?
I guess you have never made a mistake or tried to hire good help these days.
FYI I personally have never seen langmuir not correct their mistakes. In fact we have seen them correct things that very well could have been buyers issues.
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Not a buyers issue or a mistake in this case. And yes they are correcting it.
I hope to help as much as I can after I have started this journey as well. It is called pay it forward. It doesn’t require me to judge someone or make irrelevant comments. Let’s keep it civil and not judge or attack people especially if you know nothing about them.
Thank you!
Again noone said your issue was a buyers issue…
No offense you came here complaining about langmuir before you tried to get it corrected.
The guys here don’t like that kind of attitude. That not the way things work.
Noone here was uncivil towards you just honest.
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If someone doesn’t like something on a forum they can simply scroll away. I am not interested in what guys like here or not. Again, it is irrelevant.
That is why they speak their mind just like you.
No offense really it kinda like shutting your own finger in the door.
These guys know langmuir will make it right and you came here crying before contacting them .
In you own words that’s not a great start.
Sometimes we have to lower our own nose and take our own advice.
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Again irrelevant. We can do this all day long. It is just a waste of time. Just move on. Thank you!
How do you feel it is irrelevant.
It is ok to admit you over reacted. You can’t expect people to respond nicely when you come here looking down at the way people respond to you.
Just the same as you are able to have you own opinion you don’t have right to try to silence others. Noone here is casting anymore judgement than you are.
I am done good night and good luck.
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