Let’s back up here: You started this conversation 8 hours ago:
You are not interacting with that thread with the information that is given and now you started this thread. I now see that you have SheetCAM. It is not likely that we will remember what program you have from another thread and just saying “I can’t use a cut ready file” is not helpful for us to help you."
We need to see what file it is or we can’t begin to help you.