Motors stalling on gantree

my Gentree motor starts making a louder noise like a old printer and will stall
i can run it with the key bord it will do one revolution the stall.
then it will run no problem if i close fire Controle and re-open it it will work fine.

what is going on

Hey Mark… There has been some problems with the connectors not seating properly/fully when assembling the table… First move would be to disconnect each stepper motor at the controller box and take extra care when re-installing… Make sure the connector is fully seated and securely attached…

Please stop back and let us know your results… GL

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