Was referring to this:
Interference From Plasma Cutter Freezing FireControl - CrossFire ® PRO - Langmuir Systems Forum
Was referring to this:
Interference From Plasma Cutter Freezing FireControl - CrossFire ® PRO - Langmuir Systems Forum
Rolling up on the 2 week mark. Still no info from the repair facility. I did get a note from Miller defending their turn around time after I sent them some feedback about the potentially 2 1/2 week turn around on their “professional” machines. They did mention they sent the CNC board and it got there yesterday, so that’s good. But if it’s not the CNC board, then I guess the whole power supply will be next and another week.
Does make you wonder if I had bought the extended warranty on a Harbor Freight plasma if I could have just walked into the store with the dead machine and walked out with a new one. Easy peasy.
I guess some will say 2 weeks is normal and I shouldn’t be so impatient. Fair enough, but I will say my expectations for a what Miller calls a ‘commerical use’ machine are a little higher than what I’d probably get from Harbor Freight. I’m a little frustrated - partly because the machine died in the first place, and partly because I’d like to get it back soon! I’ll try not to vent too much on here aside from that…
I feel your frustration. I bought a Fronius Transsteel 2200 in November. It started smoking in early January. While Fronius has a 3 year warranty, they will not pay for shipping for repairs and have a very limited network in the U.S. So I’m now going on 2 weeks waiting for the repairs to be done at the company I purchased it from who is also a certified repair facility but that is a few states away. Hopefully in the next week or so I’ll get it back. Frustrating as hell for a $2,000 machine only 2 months new.
Yes it is…Those Fronius machines are sweet - I hope you get it back soon! I’d definitely write their customer support so you can let them know your frustration. I sent Miller some feedback - nothing snarky - just let them know expectations were different - worst case my repairs get a little more attention. Best case, they bend over backwards to keep a customer happy. I do believe they want their customers to be happy. Will see…Illinois Tool Works (ITW - owns Miller brand) just posted a stellar quarter and stock is near all time high…so, yeah…
Just curious what made you choose miller?
I’ve got some other miller stuff and have been happy with. Warranty / Serviceability was part of it. They are generally good quality machines. I do think, in retrospect, that their plasma lineup is not a primary focus for them - their competitors have much more market share…if I was doing it again, I’d go HTP or Hypertherm, probably Hypertherm. Might end up there soon enough depending on how this goes.
Yeah I have had and have lots of miller welders and no real issue with those really they all work pretty good aside from my dynasty 350 burning out two circuit boards but it happens I guess but that one hurt cause the second time it wasn’t under warranty.
I was just asking cause I don’t see many people using them but I see them for sale quite often on local classifieds.
Those are probably the ones where the warranty just expired lol. You may see mine up there in 24 months They are around, but yeah - there are lots of choices out there (a good thing)…and they run well when they are working.
Got the call it’s ready to pickup. 2 week turnaround. Meh…, but glad to be getting back to some cutting!
Final outcome: Was the CNC Board. Said when he took out the CNC board it still wasn’t testing 100%, so they replaced the main board as well.
so…it is a new mcahine on the inside…with an older case…cool
Yeah, you don’t have to have that first ‘ding cringe’!
Did my first full function test to make sure unit was working right…1/2" plate.
Re-testing using the same plate:
This edge was cut by the steel yard I picked this drop up from. It’s about 3x3. The yard has a huge 20’ by 20’ table - not sure who made it, but it’s for cutting big stuff. So ideally I can get something like this going…
Here goes - after repair…
Cuts where made at 22 ipm and machine turned up to 40 / max (book spec).
Nice! It’s working!
I tested the hand torch. My hand plasma skills are not impressive. Let’s clean it up with the machine torch…
Was able to recover some usable metal from the scrap I created when the machine died.
Now…back to the time machine…
The rectangle you cut out looks like a CUT! Nice job! Glad you’re back in operation!