Can you export your DXF or F3D?
@Shakey70 is right you need to extrude this text. Also unlock the green lines with this tool
Green are locked Line
Blue are unlocked Lines
@TrademarkMetalworx is right text must be exploded to become lines. In this case it has been done already
Text = pixelated solid blue
Exploded = Lines Locked= Green stroke outline
Unlocked Lines = Blue stroke outline
Extrude = body = grey 3d form
