Fire control keeps freezing

Hello everyone not sure what happen. I am new to the fire control and crossfire I I it to work last night and slowly figuring it out . The next morning it wouldn’t let me load post g code files it just gets stuck on the generating visualization part and never shows up again just stays there for hours …

I have even Uninstall all the programs and re did them all over again and still continues to do the same thing …

Can Anyone help me please …

Can you provide some more details about your computer? OS? Graphics driver?
You were successfully running programs previously and now cannot?
If this is a graphics issue, can you load the program with the visualizer turned off?

I would recommend trying the latest version (which will prompt you to install the compatibility version for incompatible graphics if necessary) but if your graphics are sufficiently out of date it will not help.

hi i am having the same problem after loading latest firecontrol (21.1.4)and graphics compatibility. i had no issues with previous version(20.6.2).
here is what my computer is;

Device name Dell-Admin
Processor Intel(R) Core™ i7-3540M CPU @ 3.00GHz 3.00 GHz
Installed RAM 8.00 GB
Device ID DF7112C8-7ECD-4859-A420-AB7F1C9FF844
Product ID 00326-10000-00000-AA633
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

intel graphics hd 4000

Any thoughts.
Thank you,