Tell us about your setup. Laptop? Is it an old one?
It may be a graphics issue on the computer. Langmuir has a FireControl installation for older computers on their website.
If it’s a new one, obviously the cables and such.
Sorry, I can only guess at this point. Email @Langmuir-Johnny
langmuir-reillyCrossFire & PRO Support
When FireControl is installed, it creates a separate folder on your C: drive for settings and configuration files. This folder is not altered or removed between installations, so your settings and preferences are consistent between updates; a side affect of this is that any issue that stem from that folder would remain between installations. I would try uninstalling FireControl, deleting that folder, then reinstalling the latest version from our Downloads Page.
- Uninstall FireControl from your computer via the Control Panel.
- Delete the “.FireControl” folder, which is typically located at the file path: C:/Users/[YOUR USERNAME]/.FireControl
- Restart your computer.
- Reinstall FireControl.
- If the issue persists, try again, this time installing the “compatibility” version of FireControl.
If this doesn’t help, reach out to support@langmuirsystem.com and mention me in the email, I’ll be happy to help you in-depth over there!
This is the proceedure for totally removing FireControl from the computer, so you can reload it.
Reply