CutControl updates pop up error "failed to communicate COM4"

…but thus far once you confirm or cancel the error the screen prompts that all is updated and ready to go. Is this a common error or something I need to address? I am using a mini computer with only USB ports if that matters. Again, machine works fine and updates seem to take AFAIK, but error will pop each time I update.


I added images to reference.

As long as you still have normal function after the update then you should be good to go. We see that error message come up sometimes since the control board technically loses connection while the firmware updates.

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Thanks for bringing this up I recently experienced this myself when I updated my firmware. It did reset and the machine worked fine afterwards but I am always of the SF’s (software gremlins) in filtrating my equipment.:crazy_face: