Cut Control in Windows 11 not working(Solved) missing Java files

MR-1
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Good Afternoon,

I am becoming increasingly frustrated with trying to make the Cut Control Software function. I ordered the PC from Langmuir which chose to update itself to Windows 11 overnight and has quit working. I have tried to install Cut Control on 4 separate Windows 11 Computers now and will only receive the “Failed to Load JVM” error message on every single machine.

I have tried using both and AMD CPU and GPU Machine as well as an Intel CPU and GPU Machine. This is clearly a problem with the software and not the machines themselves.

It not at all practical for Langmuir to expect everyone to remain on Windows 10 when its no longer supported.

This is alot of money sitting here now that can’t be used over simple software. What needs to happen?

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The MR1 works on both without any issues. You are the first instance of this that I have come across. It isn’t very clear to me. Can’t you load it on a computer, or is the MR1 not recognizing it? Never heard of a JVM error. What does Langmuir say it is?

Update. It appears that the JVM error is a JavaScript error. If you go to Google, you can find a method to fix the Sun Microsystems Java bug. Or get with Langmuir. This cannot be their first time with this issue.

3 Likes
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Here are the primary steps to resolve this issue:

1. Reinstall Java

A corrupted or incomplete Java installation is a very common cause.

Uninstall any existing versions of Java from your computer using the Windows “Settings > Apps” menu or Control Panel.

Download the latest Windows offline installer package from the official Java website.

Install the fresh version and restart your computer.

2. Verify Java Architecture (32-bit vs. 64-bit)

A mismatch between the application’s required version and the installed Java version can cause this error.

Ensure that the application you are trying to run and the installed Java Development Kit (JDK) or Java Runtime Environment (JRE) share the same architecture (both 64-bit or both 32-bit).

If your system is 64-bit, prioritize using 64-bit Java installations.

3. Check and Set Environment Variables

Incorrect or missing system variables, especially JAVA_HOME and Path, can prevent applications from finding the correct jvm.dll file.

Go to System Properties > Environment Variables (search for “environment variables” in the Windows Start menu).

Under “System variables”, ensure that a JAVA_HOME variable exists and points to the correct installation directory of your JDK/JRE (e.g., C:\Program Files\Java\jdk-xx.x.x).

Edit the Path variable to include the bin directory of your Java installation (e.g., ;C:\Program Files\Java\jdk-xx.x.x\bin).

Restart your computer or log off and log back in for changes to take effect.

4. Troubleshoot Specific Applications

If the error occurs with a specific software (like Android Studio, PyCharm, or Eclipse), the application may be looking for the jvm.dll in a specific, potentially incorrect, location.

Check the application’s configuration files (e.g., .vmoptions or .config files) or settings to ensure they point to the correct, functional jvm.dll path.

Sometimes, simply deleting the bundled jbr or jre folder within the application’s installation directory forces the application to use the system’s JAVA_HOME variable.

5. Run System File Checker

If the issue is related to a core Windows file corruption, the built-in Windows System File Checker tool might help.

Open Command Prompt as an administrator.

Type sfc /scannow and press Enter.

Wait for the scan to complete and restart your computer.

5 Likes
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I would be happy to pay for your time to remote in and correct it. I have been through every option I can think of. There is an error message under my user data concerning a file not being found in cut control.

I have a feeling it’s just a missing file osth that is probably a very easy fix.

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Hi There, I am facing the same issue after installing windows 11 on my pc that had win 10 and now there is no way to run cutcontrol I get the error “Failed to launch JVM” . How did you fix it? @langmuir-jake ? I really need to solve this soon. thank you all in advance. I tried to uninstall and install java in multiple shape and form…no luck. Your help is appreciated.

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After reading some comments, I uninstalled the latest version that triggered the error “Failed to launch JVM” and I installed the old version 24.1.1. It worked right away. After I reinstalled the latest version 25.1.2.4 into the same install directory where 24.1.1 was located and booom it worked. Thank you all. So the final message for everyone is that if you have afresh install of windows 11 where there was no previous version of cutcontrol, you need to install the old version first and then the new one, until Langmuir @langmuir-jake fixes the stand alone new version to work on virgin Windows 11 installation. Thank you all. Hope this helps others.

2 Likes
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Hey fellas,

Here is our official fix for the JVM error. We’ll be making a long term fix for it in the next CutControl update so it shouldn’t be around for too long.

  1. Download the updated CutControl folder from this link https://drive.google.com/drive/folders/1XI6KUZwtEXHygH9SktcH_RBRhJvxhfYU?usp=sharing. Then find the file in your downloads folder and copy it.

  2. Open the File Explorer, go to This PC → C: Drive → Users → (Your Username) and you should see a folder named .CutControl. See attached picture that shows what my computer looks like after that.

  3. Paste the new .CutControl file from step 1 into this folder to replace the old one.

  4. Re-open the main CutControl software to see if the JVM error remains.

    Replace CutControl File
    Replace CutControl File663×239 10 KB

1 Like
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in the next CutControl update

Oh so, in like 5-6 years? Great…