I’ve been having intermittent issues with IHS. Tried to cut this morning and wouldn’t fire. Upon investigating I found that one of the wires (shown in photo) is severed right at the crimp. I shoved it back in, and it cut out one letter and fell out and failed again.
Is there an easy way to get to this connector to fix the problem? Because it looks to me like I have to take the whole carriage assembly apart to even get to it.
If you send a ticket to our support team we’ll be able to get that part sent out to you as well as a guide on how to replace this part. You can find the ticket system here: Support | Langmuir Systems
This will require partial disassembly of the carriage but the guide will step by step go through disassembly and reassembly.
Langmuir’s support is super helpful so I’m sure you’ll get taken care of.
With that said, the guide available has only a slight deviation - the coupler uses a 7/64" allen key not a 5/64"
Otherwise, it’s super easy.
Hopefully, you don’t have to take it all apart.
I was able to tighten that screw without taking the entire assemble apart .
At least that was with the older slightly different version with the brass plate inside.
A quarter inch flat wrench does fit between the z carriage and the plate with the nut on it.
I was able to replace mine with that method once a long time ago.
It may be tricky but you should be able to remove that entire fastener the same way.
I find it odd that they didn’t have a ring with a heated shrink wrap fitting on it. The very next fitting up on the same piece of wire has a heat shrink wrap on it.
The 1/4" wrench I have is 2 mm thick . It was made in Japan so this does make sense
