It’s your IHS triggering early?
Could you post a picture of how your torch is mounted on your pro.
Sometimes there might be not enough clearance on the z axis depending on how you mounted the torch.
I’m Canadian so American phone calls are costly for me but if you want to talk on discord I’ll be back from work at 3:00 p.m. Pacific standard time today.
I would check the up and down motion of your z-axis and make sure it’s not triggering the IHS at the wrong time.
You can tell if the IHS switch is closed by looking to the bottom of fire control there is a box that will turn green once the IHS switch is closed. You can trigger this yourself by manually pushing up on the torch softly the same way the torch would push against the metal when touching off during the program.