Child Process Exited with Code 1

Software FireControl
6

Hey John,

Welcome to the Forum!

Disabling Windows updates will not resolve the issue, as the update has already been applied to your device.

As @toolboy mentioned, this issue stems from the Windows operating system, not FireControl itself. We’ve been searching for ways to resolve this on our end since last October, but it unfortunately seems like we’ll have to wait for Microsoft to patch it.

That said, there are a few steps that you can take that some users have used with success - these include a fresh FireControl installation, updating the CPU drivers, and updating the computer’s BIOS. Updating CPU drivers & BIOS can be drastic steps, so if you go that route it’s best to proceed with caution. I recommend first trying a fresh FireControl installation:

  1. Uninstall FireControl from your computer via the Control Panel.
  2. Delete the “.FireControl” folder, which is typically located at the file path: C:/Users/[YOUR USERNAME]/.FireControl
  3. Restart your computer.
  4. Reinstall FireControl.
  5. If the issue persists, try again, this time installing the “compatibility” version of FireControl.

In the interest of centralizing information, let’s try to keep conversation regarding this issue in one thread: PSA: Regarding “Child Process exited with error code 1”

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