Anybody else getting an error when trying to open a tool from their Local Library? I can open the list of tools, but as soon as I click on one of them, my screen moves to a message with options to Send Error Report, Reload, Close. I’ve tried all three.
When the Tool Library initially opens (before selecting Local) I can see a message at the top of the screen that says WebGL is disabled on this device. I have Win 10, using MS Edge. I confirmed in Settings that Hardware Acceleration is on and I went to the website that confirms my browser supports WebGL. Based on quick internet search, it’s not possible for a user to disable WebGL, accidentally or otherwise.
Restarted computer and F360 several times. No change. Nothing else has been changed on PC since using F360 yesterday.
I have the Non-Commercial version of F360.
See Upper LH corner:
Are you using Windows 10 and if so which version are you using?
There’s several older versions of Windows 10 that are at end of life for Fusion 360 they’ve been warning us for over a year. Maybe that could have something to do with it?
When attempting to view generated outcomes in Generative design, the following error occurs: “We can’t show this item because WebGL is disabled on this device.”
Causes:
Out of date graphics driver
Unsupported GPU’s
Solution:
Update your graphics driver to the latest version. Drivers can be downloaded from the appropriate graphics card provider’s websites.
For Nvidia drivers download the latest driver for your graphics card here.
After installing a driver, it is recommended to restart your machine before launching Generative design.
Note:
If using Docking Stations, then check after undocking the computer. If the docking station is the problem, it may be related to DisplayLink drivers defaulting to the lower end graphics card. See this forum thread for more information.
If updating Graphic card drivers doesn’t works then it is worth trying to completely un_install the older drivers and then installing the newer drivers by following the procedure.
Go to Device Manager and click on Display adapters.
Right-click on the dedicated Graphic card and select the context menu Uninstall device
In the program Manager : remove anything beginning with NVIDIA.
Restart the computer.
Go to Device manager and scan for new hardware.
For newly detected Graphic card install the latest available driver."
To find out which version of Windows your device is running, press the Windows logo key key + R, type winver in the Open box, and then select OK.
Here’s how to learn more:
Select the Start button > Settings > System > About .
Open About settings
2. Under Device specifications > System type, see if you’re running a 32-bit or 64-bit version of Windows.
3. Under Windows specifications, check which edition and version of Windows your device is running.
I am curious if it is a end of life for Fusion 360 version or not
Just for info, we’re running Windows 10.0.19045.2965 and have not had any issues with Fusion 360. I do know that Fusion auto updated 2 days ago. Current version 2.0.16265 x86_64. (We have a subscription, if that matters.)
I am not sure that I would claim that since @Simsworx, @TinWhisperer or myself do not have the problem that “nobody” else is likely to have it. But I do appreciate that you weigh our experiences so highly.
same probleme, all was working find since 1y, last update of fusion 360 end it’s broken. i have no graphic card on my cnc computer i use Cpu for graphics
(I seem to be having trouble sending a direct message to you. I have tried 3 times. I guess I will need to do it publicly. I was able to DM another user in between the attempts to you.)
@Wsidr1: If you need me to generate a toolpath/g-code(s) for you, I would be happy to do it.
I think it is too soon for any software on the market to stop Win 10 support.
Microsoft - Windows 10 will reach end of support on October 14, 2025.
I really doubt that Autodesk would do something to cut off an OS generation. Most software still supports Win 7, and a lot of corporate users of Autodesk are probably still running NT.
Some older versions of Windows 10 reach their end of life support in March this year.
“Note: Fusion 360 will continue to work on the operating system after the March update, but will no longer continue to update. Eventually it will stop functioning correctly, as it no longer meets the minimum system requirements to run Fusion 360”
Hello, today I am facing exactly this problem of selecting the tool. Some weeks ago I was using it normally. Now, the tool can´t be selected as a error message freezing the screen appears and blocks the selection.
“WebGL is not activated on the device”, that is the message that appears before clicking the tool and the error message freezing the screen.
Do anyone knows how to solve this???
I am using Windows 10
Version: 20H2
OS Build 19042.630
Windows Feature Experience Pack 120.2212.31.0
I don’t know if this helps, but this is a wikiHow page on 3 ways to enable WebGL. Navigate at your own risk. It has lots of ads, and distracting information.
I use Micrsoft Edge for a browser. I already confirmed my Hardware accel setting, but I need to look more into the example in the WiKi article. May be some similar option in Edge. Or, I’ll just try using Chrome.
