Torch traveling before pierce

Having trouble with what seems like a desync between the torch firing and the torch head moving. Only seems to happen on files that are brought in from a 3rd party (like from fireshare). If I make simple parts on sheetcam, I have no issues cutting.

Especially on interior straight lines, the torch will start moving down the cut before the torch fires as if there is no pierce. If it’s a line making a shape like a larger slot, then it’s fine. Tried adjusting pierce delay both up and down in Firecontrol, and it doesn’t appear to be changing anything.

Crossfire XR - No THC

Hypertherm Powermax 85 SYNC

Using Sheetcam for processing

Can’t upload the files or a video as my account is new.