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1

Hello,

I’m trying to submit a support request, one of my y-axis rails was dented during shipping. When uploading an image, I get a 500 error. And when I submit, the response back is that the site is not available. (504 error)

Sorry if this is not the right place to let somebody know the site is down, but I can’t find any other place to report it.

Thanks,
Dan

2

@langmuir-reilly FYI…

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I was just going to add them to the post! Thanks for doing so!

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I tried sending an email to support@langmuirsystems.com and it appeared to work.

I included all the necessary information that is asked for when making a request via the website.

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5

We’re aware of the issue and are working on a resolution!

In the meantime, email support@langmuirsystems.com if you need anything!

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Thank you! I did reach out to the support email and they are sending out a new part. Awesome customer service!

-Dan

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