Hi All-
As more and more systems come online in the next few weeks we want to streamline the process of reporting an issue with FireControl so we can best get these bugs hammered out as efficiently as possible. We would appreciate formatting issues (or at least including this information) in your messages.
Please submit these reports to our Support System by emailing them to support@langmuirsystems.com
Description of Issue (including what was going on when the issue popped up):
Operating System:
System Specs (Processor, memory, graphics, etc.):
Steps to reproduce (if possible):
FireControl Log File:
FireControl keeps a log file which could contain information critical to solving your issue. If possible, please include this log file with your Issue Report. It can be found in your file system:
On Windows:
C:/Users/[YOUR USER]/.FireControl/firecontrol.log
On MacOS:
/Users/[YOUR USER]/.FireControl/firecontrol.log
Thank you for your help!