We had to move our Crossfire XR and while we were re-aligning it, one of the swivel joints broke. I’m trying to find a replacement but the ones on McMaster Carr don’t appear to be threaded like this one.
Does anyone know where I can get a replacement?
I would contact langmuir, they have direct support for XR users and I’m sure that they’ll send a part your way ASAP.
Okay, I tried calling the other day but it went to voicemail and I haven’t heard back yet.
Looking at the part again, I think I was mistaken. It looked threaded at first glance but now it looks like it was just marked up by the socket head screw. A standard 1/4" swivel joint should work.
You use the number specific to XR customers?
" Crossfire XR customers are entitled to receive over-the-phone technical support with one of our Technical Support Engineers.
8AM-4PM CST, M-F
If we are not available, please stay on the line to leave a message for our team."
Oh, weird. That’s the number I saw on the website, but when I clicked it actually called 833-526-4797. I’ll try manually entering the number.
Thanks very much.
I have a XR what is that you are calling a swivel joint? Have a picture?
In the assembly instructions they call it a “rod end bearing” but on McMaster they call it a “swivel joint”
Ok now I see thanks. If the one that came on the XR was a swivel type I would think that would work