Hello!
Most of you may know me already, my name is Zack, I oversee customer and product support at Langmuir Systems. Making a post to announce that we have redesigned our Online Store! Many of the changes are based on user feedback, to make it easier to find products, accessories, and a more seamless checkout experience. Additionally, we have also revamped our Shipping Rate calculator - so bits and small consumables will correctly calculate based on weight now.
With any new store redesign, there are always small issues no matter how much testing we do lol. Please feel free to send me any feedback or if there are any improvements we can make!
Thank you for your support and let us know if there is anything we can help with.
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Also, by popular request, part of the new online store is our ability to offer Replacement parts:
Check it out!
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I really like this. Great layout, great prices on Hypertherm consumables and replacement parts for the table.
You are going to make some people feeling very sore with their purchase of couplers at near $30 a piece!!! But you make the rest of us respect the fact that you are trying to help us enjoy and maintain our venture into this manufacturing world that you have opened up to us without gouging us.
Much appreciated.
Edit:
Are you planning to expand you offerings of consumables because the shield you have available is not the typical shield recommended for cutting. Here is what you have (rated at 10-25A for marking):
This is the shield that I use and is included in the “Mechanized” pack for Hypertherm 45XP:
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Hey ChelanJim, this is very good feedback and I was unaware of that until now. I will look into this more and get our consumables updated properly. We just ordered the Hypertherm SYNC cartridges, so we will be stocking those in our site soon.
Thanks for the note and heads up on the Shield!
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That Jimmy is pretty sharp, Zack.
This is a picture of him and Mrs. Jimmy.
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By the way the new store looks great.
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