Did Bend Control Patch 24.1.3 Beta fix the issue with memory for the back gauge setting names? I recently lost the names, but the calibrated values in each of the setting positions were still intact.
Yes it should have. Are you on 24.1.3?
Iām having the same issue with the back gauge names disappearing after machine shutdown. I did the new SD card etch and swap update to 24.1.3 a few weeks ago, but 70% of the time I start up the machine to make a bend, the names are all missing along with the settings. I was having this identical issue before the SD card update and now itās doing the same thing - getting tired of having to start from scratch each and every time I restart the machine. I was under the impression that this was supposed to be fixed with the update, but apparently it was not ? please advise.
Interesting. I will look into it. In my experience the .img version of the 24.1.3 patch fixes this issue.
In 24.1.2 and the 24.1.3 .jar version, the machine takes 5 minutes to save an item. So if you turn off the machine before then, it will not save into long term memory. You can force a save by saving a backup file using the backup and restore menu.
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The first thing I do when I start the machine is home the ram and back gauge - this is when I see the names and settings have all been deleted, so I have to go through the process of squaring and resetting all the digits - then I use the machine, which is always way more than 5 minutes. I did the update to 24.1.3, which did not fix the issue, then I etched a new high speed card a few weeks ago- same issue. Iāll try the forced save and backup, thanks. I can send you the old SD card so see if it does the same thing in your factory machine to try and resolve this.
Shoot me a message with your email linked to your account and Iāll send you an SD card with the newest update that I have checked to make sure properly saves the names.
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This issue was not resolved - I installed both of the two SD cards you sent (one was blank, one has 24.1.3) - same issue - backguage names are all deleted and not saved when the machine is shutdown. This same problem happened when I etched the new card i bought, and the cards you sent - all are running 24.1.3. It doesnāt do it every time, but like every 2nd or 3rd time I shut the machine down. This same exact issue is identical to 24.1.2 - it would save the BG names every 2nd or 3rd random time the machine was shutdown. It was frustrating to have a machine sent out from the factory with known and documented software issues, then more frustrating to jump through all the hoops to buy a new card, download the etcher, etch the card, swap the card 4 times and still have it fail - this is well beyond frustration at this point having to reset all the title and names and setting over and over. Either the software was not fixed or this computer or OS has a memory issue. Iām guessing at this point the names arenāt saved in the SD card?
I think the current name is saved on the SD card and all the other names are saved on the backgauge control board. It is a bit of a mess. I generally recommend for now you just focus on which āsave slotā you are using (Is it the first, second, third, fourth, fifth, or sixth one in the list), or just keeping to one backgauge reference save and using the coordinates in the bend program to change what positions you need.
None of them will save, every slot is lost
not only the slot names are gone, but when they are deleted, all bends iāve created and all of the programs that were saved become corrupted and are lost - Not only are the names gone, but also the parameters, offsets and all the digits are corrupted and are useless at this point. This is not a minor issue - this is a MAJOR problem that severely impacts the use of this machine - the majority of my bends are precision bends with high accuracy required - having to re calibrated all of the settings each time is beyond frustrating, and iām not going to keep doing this every time I attempt to fabricate parts for my customers.
That is far more severe than I have ever seen. Iāve seen the name save states get corrupted but not the coordinate values. This might be a hardware issue. Iāll get you a new backgauge control board sent out. For now I recommend just using a single reference frame for the best reliability.
Sam, I installed the new circuit board, reset all the names and settings - same issue, all the BG titles revert to āāselect to renameā at startup. I tried using 3 different SD cards, all running 24.1.3 same identical issue with each. names will not save - same issue that was on 24.1.2 it seems like the bug was not fixed in 24.1.3.
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Sam, What is your solution for file system corruption in the back guage?
For now: To just stick to using a single reference frame - the top default one. Home the backgauge before turning the machine off and after turning the machine back on. If you do that you should see no memory instability.
for now? exactly how long is for now? 2 weeks or 2 years that you are asking me to keep hacking and adjusting and entering names over and over? This is a simple issue to fix in the code, and I want to be clear on exactly when you are going to release a patch for this?
Donāt adjust and enter names over and over. Just use the first save slot - that will be stable, and in your programs, use the R axis height input as the method to adjust for different dies. 1.862ā for the small acute dies. 1.949ā for the 2ā opening v-die. 2.612ā for the 4-way die.
I donāt have any timeframes on programming fixes for this specific problem. Even with other updates that might come to the programming, I donāt know if this specific glitch will be one given attention over other feature requests.
I donāt adjust and enter names over and overā¦and I have been only using just one slot, as renaming 2 slots is even more of a waste of time than using one - because no matter what i do, no information, names, settings will be there the next time I go to use the machine. ONE SLOT IS NOT STABLE OR SAVEDā¦I keep telling you this, and each time you ignore what I am telling you. I have to keep entering names and settings over and over - IT WILL NOT SAVE NAMES (.)
Hey there Ferrum.mf - did you ever get the back guage memory issue resolved ? Iāve tried everything, and nothing works - iāve been dealing with this crap since the day the machine was delivered, coming up on one year - still having to enter names each and every time I use this pos. At first I was like okay, they will work out the bugs, then it was frustrating, then it was infuriating and now itās to the point where I donāt even want this pos in my shop anymore.
SAM, Itās almost one year that this machines software has been broken and failed to perform as it was intended, failed to perform as it was designed, and failed to perform as required. I have been patient up to this point, and now my patience is wearing thin - Your last response was dismissive at best, stating that this is last on the list to fix, if even given attention at all. How many slots does the machine have? two. How many slots does the backguage have? two. How many slots did you charge me for? two How many slots did I pay for ? two. How many slots are work ? ZERO. NONE. Let me put it this way - you have to the one year point to fix this issue, or Langmuir will be buying this machine back, one way or another. I will not continue to waste 20 minutes entering backguage settings, numbers and names each and every time I use this machine, as I have done for the past 10 months.
If none of your backgauge reference slots are working, I think that might be something else going on rather than just the backgauge name save glitch. I would be happy to help you troubleshoot your backgauge over the phone or over email (support@langmuirsystems.com).
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