Having trouble diagnosing this problem on my Pro table.
I can connect my MacBook to the controller and cut single and repeating patterns just fine. Everything works perfects on the MacBook.
The problem occurs on a Beelink mini PC I purchased to dedicate to running Fire Control. It will always make it to the end of a part (in this case a simple rectangle with a hole). Then it loses the connection to the controller. The app freezes for a minute and both the controller and THC indicators are dark. Once the app unfreezes I have to unplug/replug the USB cable to re-connect.
The interesting bit is the connection always seems to drop at the end of cutting the part. Or, if I pattern the part, it always drops at the end of the first part.
Specs: Windows 11 Pro v21H2, build 120000.2205. AMD Ryzen 7 5800H with Radeon Graphics, 32 gigs ram.
Unfortunately I have to run the “compatible” version of Fire Control on this machine. The normal version quits with the “Child Process Exited with Code 1” error. No idea if that is a complicating factor.
The USB cable does not run near the plasma cutter or the torch lead. I’ve double checked with an ohm meter to make sure no connection between the table frame and the USB shield or any part of the PC or monitor. And as I mentioned above, my MacBook in the same location has no problem cutting dozens of parts at once.
Final bit of info, a Dry Run with the torch off works fine on the PC. Will drive the controller through multiple passes without an error.