Did anybody else have a problem getting a hold of langmuir to buy their Arc flat tables for Black Friday? I called multiple times left multiple message and emailed multiple times. I wanted to get on the deal, and no one ever got back to me. Unfortunately my shop got broken into over turkeyday and about $10,000 worth of tools were stolen so I have to replace those now, but I’m really pissed off that I couldn’t buy those tables then.
That’s really unfortunate to hear.
Anytime I’ve ever called them, I always got ahold of someone.
But if you were buying something, why didn’t you just buy it online? I remember adding it to my cart for fun and the sale was there.
I don’t understand why you would skip having it bought online right away.
4 Likes
Also out of curiosity, based on the verbiage you provided, are you simply complaining in hopes to get on the deal after it expired?
There’s no shame in that, and maybe just asking them politely will get you better results - how’s that saying go, about bees and honey vs flies on shit? The theft situation flat out sucks, but “calling and emailing” multiple times comes off well…you know.
And since you said your shop was broken into on Thanksgiving, you should assume that Langmuir and many other online retailers will be closed. Online ordering exists for that reason but I wouldn’t expect many places to take phone calls for support or that sort of thing.
Just call them. Bet they’re open now.
2 Likes