I received my Crossfire last week, and finally had a chance to assemble it this weekend. First off, props to them for fitting so much stuff into such a small box! It was all there though, and all very well organized. The video tutorials for assembly made it simple to set up. The big test though was going to be customer service. Through no fault of theirs or mine, one of my bearings broke during the initial assemble. It must have been a manufacturing problem, as it didn’t really take much at all for it to break. Despite that, I was able to set it all up and make my first cuts with very little trouble. I did have to re-adjust my axis lead nuts a bit as I had some binding, then I was good to go. The real test was when I reached out to them to see how the Issue would be handled. I was very pleased when they responded to my email inquiry on Sunday night and we had a conversation back and forth about the problem. They are sending the replacement part out right away. All in all I am very impressed with both the quality of the product and the quality of the service I have received. So those of you that are nervous about it, don’t be!
Below is a picture of my first cut. Just some random shapes to see how it did in 1/8" plate. I am very pleased with it for a first try.
