I’ve been watching this discussion for weeks. A lot of folks are clearly anxious about receiving their orders. My unit (2693) arrived yesterday. Software, plasma unit, table, water table and computer stand are all here, and all arrived without coaching or prodding. I’ll be assembling this weekend. In the interim, I’ve availed myself of the Langmuir Fusion 360 tutorials, which are a lot more to the point than the Fusion offerings.
Frankly, I had not expected as much professionalism and coordination from a new company like Langmuir. I have dealt with industrial machine suppliers for decades. Every part of my experience with this company has exceeded expectations; something that is actually pretty rare with industrial equipment.
Bottom line: Orders will be completed. They will ship as promised. You can estimate arrival by watching this forum. It’s always unnerving to plunk out a couple of thousand ducats and wait for several months, but in this case, the kids have it knocked. Hang in.