Cross fire XR with razorweld plasma

Having issues with my THC torch head control, doesn’t want to go up once an a while be cutting and working fine then won’t raise the way it should and drag or get caught in something being cut have lubed it and tightened the 4 Allen head screws going to try that again, but will also stop or not go up using the hand control also. Anyone else had this issue and what was a permanent fix this has been doing this since I got the table a year ago, waisted a lot of metal

have you been able to really rule out the couple slipping or not on the THC drive motor?