Updating crossfire to 1.2

When I click to update crossfire to 1.2 it gives message “You are about to update your CrossFire to version 1.2. This action will disconnect the device. Do you want to continue.” I click yes. I then get a message “The Crossfire has not been updated”. What do I do? Help

wish I was better at the progamming side of the system…would love to help…but hold on…some one will jump in soon