Problems with cable

Has anyone experienced a problem with the cable from the control box to the plasma cutter. Sometimes the torch doesn’t fire, if I twist the cable it will fix the problem. The Crossfire is an early model with a Viper 30i. If I pull the cable out of the box you can see a ring near the end of the connector where I have twisted the cable when this happens. It’s not working at all.
Thanks

can you post a picture

Are you talking about the torch on-off cable? I broke the connector off mine by stepping on the cable and replaced it with one of these. https://www.amazon.com/Extension-Adapter-Extender-Security-Network/dp/B08L6LJ5F4/ref=pd_rhf_dp_p_img_1?_encoding=UTF8&psc=1&refRID=4AW7YR82WX1CKKWDAE68

Just cut off the female end and hook it up like the original.

That’s the cable. Mine is actually loose in the box. As a short term fix I’ve tape the cable to the side of the box to put a little pressure on it so that it doesn’t vibrate and break the connection during the cut.

Thanks for the information. Once I determine if it’s the cable or the jack I’ll post the results