Can't get sheetcam to fire in fire control

I recently purchased a license for sheet cam, and I think I set it up right. I ran the post processor and uploaded the file into fire control. I resized the image and did a dry run, which went fine. When I tried to make the cut the torch would not fire. the message at the bottom of the screen went from idle to paused. I must have missed setting something up properly in sheet cam. Can anyone help me out?

sgeetcam does not have really much to do with torch fireing in firecontrol…other than to say on/off.
so what we need to know is some information about the system you have…
crossfire XL or the Pro?
design software…
Obviously sheetcam for post processor
plasma cutter?
Machine torch or hand torch?
laptop or PC?
clamp on material or clamped to slats/table?

we can start from there and help …

does the torch fire when you enable and do a manula torch fire from the firecontrol screen?
what happens when you do a THC control “test”