Failed to run kernel- tool path error

1

Really frustrating, just started using the software, as my table is on order and I need to get a few things ready to go. I followed all the videos on an imported sign- extruded it to make it one solid piece. I was told this would make creating a tool path easier. I followed the video to the letter, and now when I go to generate a tool path, there is none and the log says this:
“Error: Failed to run kernel.”

Anybody know what in the world is going on?

2

Hi, here’s what Autodesk says about this issue. Do you have ‘in computer’ selected for compensation type?

3

Yes, I have that. What I did was install the software on another computer, which ended up working for me. I went back and reset my other computer and it started working. Now I am just having issues with the Mach 3 software not running and then of course, the patch not being able to run either, just getting an error message.